ABOUT US
Putting our heart into everything we do

"Flowers and plants represent not only beauty but also positive energy. Being surrounded by that energy every day and sharing it with our customers is both a joy and a privilege.

While we are thrilled and humbled by the awards we've won, our real reward is that we are able to touch the hearts of our customers in a positive, life-affirming way.

That's why we put our heart into everything we do."

-- Pavel Bogdanov, General Manager, Ottawa Flowers

From our family . . . to yours

Founded in 1996 by Pavel's mother, Irena, Ottawa Flowers began as a small flower shop in Ottawa's east end.

Today, the award-winning Ottawa Flowers team includes master floral designers, customer service specialists, a full-time website engineer, plus operations and management staff. This core team of approximately 10 full-time employees often grows by up to 30 or more part-time personnel to accommodate busy periods like Valentine's Day, Mother's Day and, of course, wedding season.

At Ottawa Flowers, every step of our process-from ordering and consultation to design and delivery-is built around the needs of our customers. That's also why we are always looking for ways to exceed your expectations, such as through our optional "email an image" service where we send you a photo of your arrangement so you can see exactly what we delivered to the recipient.

Helping you say it with flowers Whatever the occasion, our talented team of internationally trained floral designers can provide you with just the right arrangement or gift basket, from simple to elaborate, from cheery and colourful to understated elegance. We're also experienced in creating floral arrangements specifically designed for different cultural tastes and preferences.

OUR HISTORY
Our history: A story of hope

When the Berlin Wall came down in 1989, marking the end of communism in eastern Europe, Stancho and Irena Bogdanov, like so many of their fellow citizens, took advantage of their new-found freedom and struck out for a new life in the West, eventually settling in Ottawa.

Stancho, a master masonry worker, made the transition easily, but Irena discovered that her qualifications as an auditor were not as transferable. Undeterred, she found employment with a flower wholesaler and, finding she greatly enjoyed the industry, decided to enrol in Algonquin College's Floral Design program. Soon after graduating, she opened the Crystal Calla flower shop in 1996 in a small storefront on Montreal Road.

Renamed Ottawa Flowers in 1998 to make it as easy as possible for customers to find the store online, the business quickly grew in both size and reputation. With rapid growth came the need for more space, so Irena moved the store to its current Thurston Road location in 2006.

Everyone in the family helped out in the business from time to time, including Stancho and her two boys, Pavel and Toma. Pavel, in particular, had an affinity for the business, even running his own flower kiosk at L'Esplanade Laurier (Bank at Laurier) while studying Commerce at the University of Ottawa.

A tradition of excellence Now, as the General Manager of Ottawa Flowers, Pavel and his team continue to honour his parents' memory and the dream that began in that small storefront almost 20 years ago.

And although the Ottawa Flowers family has grown, our commitment to providing our customers with outstanding products and services remains unchanged.
Not sure what you need? Give us a call and let our friendly and professional customer service specialists help you achieve just the right look, whether it's for a special event such as a wedding, birthday or anniversary, or simply to tell someone you care.

Browse our catalogue to place an order online, or give us a call at 613-737-5555 and let us help you brighten someone's day.
We are multilingual. Services offered in:
English, French, Bulgarian, Russian, Spanish, Arabic,Tamil, Hindi, and Taiwanese