Helping you say it with flowers

Whatever your needs, whatever the occasion, our talented team of European floral designers can provide you with just the right arrangement or gift basket.

Give us a call and let our friendly and professional customer service specialists help you achieve just the right look, whether it's for a special event such as a wedding, birthday or anniversary, or simply to tell someone you care.

Browse our catalogue to place an order online, or give us a call at 613-737-5555 and let Ottawa Flowers help you brighten someone's day.

You can also complete the contact form below and we'll be happy to get back to you.

Ottawa Flowers Team

Main Office

Store Hours

Our pickup locations have variable working hours. Please consult each location's working hours by clicking the button below.

Returns and refunds Returns and refunds

Our customers' satisfaction is our number one priority.

We offer a full refund when the product has not been opened and is unused and a partial refund when the packaging can not be accounted for.

Please note that customers will be responsible for shipping costs.

Any returns must be in the original packaging with proof of purchase.

Our warranty policy Our warranty policy

Products under warranty should be handled with care.

If the products arrive with visible defects, please take photos of them and send them our way. We will reach back out to clear up all the details.

Payment security Payment security

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

Delivery times Delivery times

Standard delivery usually takes around 7 business days. Please note that with the state of the global pandemic, orders may arrive later than usual.

If your order hasn't arrived after two weeks, please contact us and we will look into the details.

Back in stock notifications Back in stock notifications

Products are stocked up on a regular basis.

If a product you want is out of stock, please feel free to shoot us a message with the product you are looking for in the subject line. We will send you a notifications when they are back in stock!