This is just to let you know that the particular flower arrangement that you delivered was very gratefully received and appreciated. We received, after-the-fact, some very positive comments about the appropriateness of the design, makeup, and presentation of the Christmas Season arrangement. The recipient returned home that day after several days in the hospital, and after receiving a stint that was inserted following a heart attack. The arrangement was most appreciated. Thank you.

Great job! She loved them....as usual....thanks!

Many thanks for our lovely bouquet and boutonniere your designers created for our wedding this past Saturday, At the Schoolhouse. So many compliments received! In particular, my husband and I truly appreciated the outstanding service and attention you gave us. From our perspective, our very small order was treated with every bit of importance as much larger events. We thank you for making this part of our wedding day so memorable.

Dear Pavel & Ottawa Flowers, Thank you for some very beautiful flower arrangements for the a.m. dates. The Ambassador's wife was especially fond of the leucospermum...

To my great surprise, a new bouquet arrived at my door a week later, a replacement for the original and a thing of beauty indeed. I want to thank you for the care and attention paid to my daughter's concern that I should receive the flowers that my friend wanted me to have. The arrangement is lovely and I am proud to have it on show for visitors to see. I am also happy to tell them of this excellent gesture in the name of customer service and satisfaction. Thank you sincerely!