OTTS-1013: Baby blue &white wreath

I know its been almost two months but I wanted to thank you for your contribution to our wedding day. You made the whole process so wonderful for us. The flowers were stunning, the price was fantastic, but most importantly your service was exceptional

My mom sent me a photo of the lovely flowers that you sent her, along with a note. They are beautiful and what I was hoping for. Thank you for listening patiently and taking action to make things better. Please thank Lindsey and the whole staff as well. We had a pleasant chat when I first called. Geri L

Dear Pavel, As a member of the organising committee of the OMS Black and White Gala held last evening at the Ottawa Golf and Hunt Club, I just wanted to convey to you what an outstanding job you did on the flower arrangements! They were absolutely amazing and we had so many favourable comments from our guests that we would be remiss if we did not pass that information along to your staff. Thank you!

I just wanted to say thank you for your excellent service. I sent flowers to my sister yesterday and she sent me a picture of the stunning flowers you chose. I was also impressed in the speedy, same-day delivery. I would definitely use your service again.

To my great surprise, a new bouquet arrived at my door a week later, a replacement for the original and a thing of beauty indeed. I want to thank you for the care and attention paid to my daughter's concern that I should receive the flowers that my friend wanted me to have. The arrangement is lovely and I am proud to have it on show for visitors to see. I am also happy to tell them of this excellent gesture in the name of customer service and satisfaction. Thank you sincerely!