Product Questions & Answers
Have a Question?
| Q. What is the difference between as shown, deluxe and premium. |
| A. Essentially, if you chose to upgrade, you will be getting a larger/more full option of the as shown product. |
| As Shown Flowers will be arranged approximately as shown on the image on our website. |
Deluxe Flowers will be more and larger than shown. |
| Premium Premium orders contain more blooms and are designed with even higher-quality flower varieties. |
Royal Impress them with this Royal size of your selected flowers. WOW factor! |
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Plant or dish garden upgrades feature larger (or more) plants than what is shown on the website and/or will be in a more decorative container. |
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Email Image - $5For additional fee, we will take a photo of the final product right after it was designed and will send it to you by email. |
| Q. What is the difference between as shown, deluxe and premium. |
| A. Essentially, if you chose to upgrade, you will be getting a larger/more full option of the as shown product. |
Please note: This is not a live chat.
| Funeral Home or Church: $0 For orders going to funeral homes and churches, the delivery fee is removed at checkout! |
| Ottawa Downtown Delivery: Free Standard Delivery Free Standard delivery to: K1A, K1P, K1R, K1N, and K2P |
| Pick Up: $0.00 Two pickup locations: (maps) |
| Standard Delivery: $10 Anytime Delivery (8am-8pm) |
| *Business Delivery: $10 Guaranteed delivery before 4PM |
| *Business Delivery cut off time is noon |
| *AM Delivery: Standard Fee + $5 Guaranteed delivery by noon |
| *AM delivery cut off time is 8AM on weekdays and 10AM on weekends |
| PM Delivery: Standard Fee + $5 Evening delivery - after 4pm |
| Express Delivery: Standard Fee + $15 Within 3 hours of placing an order. Some conditions apply |
| Exact Delivery Time: Standard Fee + $25 Guarantees delivery for specific time within +/- 15 minutes of the requested time |
| *Delivery fee may vary depending on actual address location. Our Standard delivery fee starts at $10. Depending on distance to destination, delivery fee may increase. If you request "Express" or "Exact Time" Delivery options, the price is calculated based on destination plus $15 or $25 respectively. Calculate Standard Delivery Fee & distance. |
| For same-day delivery, order(s) must be placed before 4PM |
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*Saturday's same-day delivery orders must be placed before 3PM *Sunday's same-day delivery orders must be placed before 2PM |
| Up to 5km* radius: $10.00 |
| Between 5km* & 30km*: Additional $0.40/km |
| Between 30km* & 60km*: Additional $0.50/km |
| *Calculations are based from 2000 Thurston Drive, K1G 4K7 |
| We offer two pickup locations. (maps) | |
| Main Office: 3-2000 Thurston Drive Ottawa Flowers Inc. (view map) |
7 Days a Week:
Mon-Fri: 11:30AM to 7PM Sat: 12AM - 5PM Sun: 12AM - 4PM |
| Downtown Ottawa: 50 O'Conner Street Ceci Cela Convenient Store (view map) |
Monday to Friday:
11:30AM to 4:30PM Not available weekends |
| Pick up at either location is free. If you need help or would like to arrange a different pickup time, please call us at 1 (613) 737-5555 | |
